Fast mobile-led banking access for account and service enquiries.
Digital Banking
Simple digital channels for payments, transfers, wallet services, and support.
Use USSD banking, mobile wallet direction, e-money services, bills payment, airtime and data top-up, and customer care touchpoints.
Channels
Digital services for everyday banking convenience.
Digital wallet direction for convenient everyday transactions.
Transfer and remittance service enquiries through approved channels.
Payment support for utility, service, and merchant bills.
Airtime and data purchase support for connected customers.
Dedicated support for enquiries, complaints, and account assistance.
Security
Use official support channels for account and transaction assistance.
Quantum MFB publishes its official phone, email, customer care, complaints, domain, and social handle so customers can avoid impersonation and report suspicious activity quickly.