Privacy Policy

1. Who we are

Quantum Microfinance Bank Limited (RC 802450) is a microfinance bank licensed by the Central Bank of Nigeria, headquartered at No. 8 Yola/Mubi Road, opposite Central Market, Song, Song L.G.A, Adamawa State, Nigeria. We are committed to protecting your privacy and handling your personal data responsibly, in line with the Nigeria Data Protection Act, 2023 (NDPA) and applicable CBN regulations.

2. Information we collect on this website

This is a corporate information website. We collect only the personal data you choose to provide — for example your name, email address, phone number and message when you use our contact form, or your email address when you subscribe to our newsletter.

We do not collect account numbers, BVN, NIN, passwords or transaction data through this website, and we will never ask for your PIN or OTP by email, phone or text.

3. How we use your information

We use the information you provide to respond to your enquiries, process your requests, send you updates you have subscribed to, improve our services, and meet our legal and regulatory obligations.

4. Sharing and retention

We do not sell your personal data. We share it only with service providers who help us operate this website (under appropriate safeguards), or where required by law or regulation. We retain personal data only for as long as necessary for the purposes described above.

5. Your rights

Under the NDPA you may request access to, correction of, or deletion of your personal data, and you may withdraw consent at any time. To exercise these rights, contact our team using the details below.

6. Security

We apply appropriate technical and organisational measures — including encryption in transit (HTTPS/TLS) — to protect the personal data handled through this website.

7. Contact

Questions about this policy or your data? Email info@quantummfb.com.ng or write to No. 8 Yola/Mubi Road, opposite Central Market, Song, Song L.G.A, Adamawa State, Nigeria.